Why Iphone 5 is not recognized by itunes or pc?
I plug it it and hit trust this computer on the phone (iphone5) and it opens my pictures on the laptop (hp 2000) however iTunes won't recognize it as a device. I've tried updating iTunes (currently at v12.4 I think) I've also tried updating and uninstalling and reinstalling the device driver software for the phone on the laptop but nothing changes and nothing in the apple troubleshooting threads helps. I don't remember how I got to this but I remember seeing a screen I think from the preferences in iTunes talking about enabling the bonjour service but I can't find that in the files anymore. If anyone has had this problem and/or knows how to fix it please help.
It could be your computer that is the problem? The reason I mention this is because I had a similar problem with my computer not recognising my iPod, fixing my computer solved it. Scan it with antivirus software, anti-malwarebytes, etc update your windows computer and most of all update iTunes to the latest version and restart you computer and try again.
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