A problem with the virtual reality headset?

I just received my virtual reality headset but i have a few problem with it
First when i puted a photo in google street viewer i see the photo not clear. Its like what i see with the left right is above the other eye and it will need me a while to see the real picture and when i give it to someone else he see the photo not clear and suddenly he see the real photo. And for a video it does not become clear at all
second thing when i see through it i see the black box of the headset and it never be a good experience like they say cause when seeing The box it feels like looking through a box
So i'm i missing something or its like that for everyone
the name of the headset is " reim "
The phone i'm using is iPhone 4s

That's more of a stereoscopic view…( you need two images one for the left eye one for the right eye )…

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