Alpine only works on radio mode?

So I got an alpine ute-42bt for Christmas and installed it myself. The radio works fine but she I try and use the USB it will connect and say what song is playing and how long it is playing etc. But no music will be playing. Also using an auxiliary cable won't work and the Bluetooth will attempt to pair but then my iPhone will say pairing unsuccessful. I have tried this with multiple phones and they all do the same thing. Any idea won't could be the problem?

Read the manual maybe you missed something in programing.

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