Anyone who works at an Apple store
I bought an iphone 11 in michigan, usa. And i bought got the applecare warranty. However i live in indonesia now. And the guy at the apple store said, if i break the phone i can take it to the apple store in indonesia and replace it. The phone is completely broken it fell of a 18 story balcony. There's many problems with this because 1. Indonesia doesn't have apple stores, they have apple resale stores called IBOX. 2. I've read all over the internet that the applecare warranty is NOT international. 3. Indonesia does not yet even sell the iphone 11! So how can i replace my badly damaged iphone 11?
I think it will start working again if you just carry it back upstairs. I've seen people cured the exact same way after falling off of mountains and whatnot.
You will have to ship the phone at your expense to someone in the USA and have them place the applecare claim for you. Hopefully you have the version that covers accidental damage.
AppleCare cover DOES apply internationally.
But even though you can register a claim online you have to send or take the iPhone to an official Apple Store or to one of their official "Approved Apple Repair Centers". They repair or replace the iPhone at their sole discretion and you will have to pay a fee. For just a replacement screen the last price I saw was $29 USD, and any other damage costs $99 USD. For damage as bad as you have claimed you will most likely get a complete refurbished iPhone 11 lime yours. If the serial number can't be determined easily then Apple will need time to closely examine the phone to find the number elsewhere. If they suspect fraud or if the phone is so badly damaged that no way exists to uniquely identify it then they will not honor the AppleCare warranty.
As neither of those exist in Indonesia you will have to visit a country where they DO exist. The original salesperson clearly didn't realise that Apple do not have any official presence in Indonesia.
- Where is the best place to buy an iPhone 4s: the Verizon store or the Apple store? I don't have an upgrade until January but am looking to buy an iPhone soon. I've been looking at the various sites and saw that there was a huge price difference between the Apple and Verizon stores. A rep at the Verizon store told me I wouldn't even have to change my existing plan, but just pay the $449 for the phone. Why would I buy an iPhone 4s from Verizon for $449.99 when they're sold on the Apple website for $99?
- Verizon store or apple store for a new iphone 5? Verizon said I can get an Iphone 5 for "Using my upgrade + $199).Is it true that I can get an iphone 5 at the apple store for $199? If true, Why would I use an upgrade at verizon and pay the same amount for the phone?
- Should I buy my iPhone at the Apple Store or the Verizon store? The plans and the phones themselves cost the exact same; the difference is the care plan. I just can't decide which one is best for me and I definitely want some sort of plan. Apple care is an upfront cost, but it is cheaper. I don't know how long either last, or which one takes care of the customers the best. Any opinions?
- My ipod is fully charged but shows iTunes symbol and charger. I've tried loads of things and nothing works - can anyone help? Angie? My ipod is fully charged but shows iTunes symbol and charger. I've tried loads of things and nothing works - can anyone help?