Can i get my iPhone 5 replaced?
One week ago i dropped my 3 months old iPhone 5 and it's a bit scratched and bumped now:
( http://instagram.com/...OxgQECwwE/ ).
Today, the iPhone's lock button stopped working - i need to click like 9 or 10 times for the screen to lock.
Can i get my iPhone replaced, or did i loose the warranty the moment i dropped the phone and it got bumped?
Added (1). Also, i didn't buy it at apple store but at our local mobile operator, and i can't take it to the apple store because we don't have one in our country (yes that is possible… )
Depends on your carrier, their warranty, and whether or not you purchased insurance on the device. I'd recommend going in and only pointing out the hardware issue (with the lock screen not opening). If your phone is "a bit scratched" you can argue that's just normal wear and tear.
I honestly don't see why that would void a manufacturer's warranty.
Unless you have the extended warranty (AppleCare+), then no, the standard warranty does not cover dropping. You may be able to get away with lying about it, but probably not with that scratch.
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