Can I get my iPhone replaced? - 1
I own a black iPhone 5s, which was bought in November, and for the past two or three months the front microphone has stopped working. I haven't been able to use Siri or dictation or get any sound for front videos, etc.
Today, I accidentally dropped my phone and there are a few small cracks at the top of the phone and by the front camera.
I have been meaning to travel to the store and get this sorted and i read that it could be replaced, but my question is that now it is cracked, will they not replace it as it now looks like I'm at fault because I dropped it and that's why it was not working, instead of the original faulty phone?
Any insights would be great!
Unfortunately physical damage voids your warranty. They *may* help you, but are in no way required to.
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