Can I swap my broken ear pods for new ones at the apple store?
Ok so as you all know you get ear pods with the iPhone 5 when you buy it, but when I first realised that the metal part of them that goes in the phone was bendy right out of the case, if you don't understand what I meant its like you can move the metal part with your fingers it never stays in place. I first discovered this when I took it out the phone for the first time as it was clearly bent to the right. As a result of this being 'bendy' the right ear pod doesn't work and I would like to swap them for a new pair but I don't know if you can or not. If it helps I have still got 10 months on my warranty I just basically want to know if they will let me swap them or not?
Usually no, they are not covered under the warranty
You should be able to especially if you have the receipt and you make a big deal about it at the store
You will never know until you walk into the shop…
They will give you a new pair unless they can prove you have broken them, but you must have a receipt, however you may aswell just by something that is better for say, $15
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