Can the Verizon Store do ANYTHING for me? IPhone problems?
About a month ago my iPhone fell out of my pocket and went into a puddle of rain. It's cracked really badly on the bottom. It worked fine up until a week ago, it constantly flickers and brings me back to the lock screen, and when I hit the home button it takes a picture of the screen. Then the "slide to power off" always comes up. My phone isn't even usable anymore because of this. I know it's my fault, but is there anything the Verizon Store will do if I take it in? I just want to know because I don't wanna walk in there looking like an idiot wanting help for something I did. It's like $600 to replace the phone altogether, according to my account, and I really want to avoid that…
Something similar happened to me. Unfortunately, Verizon really couldn't help me. I took my phone to the apple store and they gave me a new iPhone for around $100 (a lot less than Verizon would make you pay) they even connected your phone right there to your cell phone net work and everything.
Verizon will do nothing for you.
It's time for you to buy a replacement phone and consider whether or not you want to buy insurance to cover silly accidents. If you are accident-prone with your personal possessions, you may wish to consider it.
Your have physical AND water damage…
Per Apple Contract with Verizon/ATT/Sprint, Apple will NOT allow Verizon/ATT/Sprint, to deal with hardware or software issues with the iphone… Only wireless network issues cause… Well… They are wireless carrier… This is why AppleCare at 1800myiphone still exists… Verizon 611 and Verizon store will simply say SORRY and give you the Apple care number above… They may call them for you too and let you talk to Apple yourself.
If you have AppleCare, call them and get a replacement… If not, and you got insurance for the iphone on Verizon, Verizon will transfer you to Asurion Wireless Insurance… For $50-$200 (depending on your broken Iphone model), you can get a new iphone shipped to you in 3-5 days… Have your credit/debit card standing by for Asurion payment…
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