ICloud backup unknown
So last Saturday, my iPhone 6 was acting really really slow and I couldn't use any of my apps just because the phone was working too slow. I decided to shut down my phone and turn it on again. However when I tried to turn the phone back on it wouldn't turn on. I plugged it into my computer to see if it would turn on, but it wouldn't turn on. A strange black and white screen then occurred (I've never seen it before) and my iPhone 6 completely stopped working altogether. I had to get a new iPhone, but when I tried to get everything on my iPhone 6 backup through iCloud, iCloud shows the backup as "unknown" from 11/22/17. There was one I was able to get back from September 12, but all apps, photos, contacts, and music that I bought after that date is completely gone and I can't access the most recent backup from my iPhone 6 on my iCloud. What should I do? Has this happened to anyone else? Any ways on how I can get the most recent backup back? I'm very upset.
If the backup is hosed, it's hosed. Check iCloud's contacts and calendar for accuracy and carry on. Your purchases are still on record at Apple you just have to re-download them.
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