How can I get my Kik app to stop being stuck on connecting? (read details)?

Since two days ago, my Kik page has been stuck on "Connecting" at the top. Each of my messages I've sent is stuck on "s". The problem isn't on my end in terms of connection, because my Wi-Fi and cellular data is working fine for everything else on my phone.

I've tried closing the app (stopping background activity and everything) at least a hundred times. I've toggled the connection in my phone on and off. I've restarted my phone at least a dozen times. I eveuslly even logged out and later deleted and redownloaded the app a few times, which was a last resort because it erased my entire chat history. Nothing is working. I've never seen or heard of a problem like this before, where even deleting the app isn't working.

I have an IPhone X, iOS 12, and the most updated version of Kik. Is there anything else I can try?

Did you check your phone's settings and make sure that celluar data is not turned off for that app specifically? Not sure what kind of phone you have, but with iPhones, you can block apps from using celluar data. Although, they will still use Wi-FI data.

Again, assuming you have an iPhone, To check this go to settings<scroll down to Kik, tap kik, make sure the celluar data is turned on.