How do i handle this? (Ebay)?

I ordered an Iphone from ebay but when the package got here it was empty just the box no phone, i told the seller and he told me to open a case that he already talked to customer service but when i opened the case ebay closed the case and denied me any refund because "The package was delivered" yea but there was nothing in it $220 down the drain or what can i do?

Not much. Between stuff like this and porch pirates, ordering online is getting more risky all the time.

I got the same thing happen and it never left their house and said I should have gotten it and lost 20…

How did you pay for it
paypal will take up your case
otherwise get a lawyer or the fbi involved

Try PayPal… This is their job…

You didn't order it from eBay. EBay didn't sell it to you.

eBay does not close cases simply because ' it was delivered'. You can open a case for 'item not as described' - in those cases, the item was obviously delivered. And in the details for your claim, you state that all you received was empty packaging, and then eBay will discuss it with the seller. In most cases, eBay will tell the seller to file an insurance claim with the shipping carrier and they will process a refund.

As a last resort, if you paid with a credit card, you dispute the charge with your credit card company.

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