How to connect my iphone 5 to ford sync?
So i'm pretty sure i connected it over bluetooth but when ever i try to play music i don't hear it. I know the music is playing but nothing is coming out of the speakers. I have a 2012 F-150 XLT and an iphone 5 incase that changes anything.
It's sounds like your phone is properly paired, you just need to select SYNC as the phone's audio source. This can be found under the iPod menu.
If you need assistance or have additional questions, contact the In-Vehicle Technology Team at: 800-392-FORD (prompts 1 & 3). They're available Monday through Saturday, 8:30 a.m. - 10 p.m. & Sunday, 11:30 a.m to 10 p.m.ET.
Jaclyn,
In-Vehicle Technology Team
If your phone is paired then when you push the Voice button (the button with the mouth and sound coming out of it) the Sync system will respond with "Sync, state your command." If you respond with "Bluetooth Audio" then the Sync system will search the Music file on our iPhone. The system may prompt you by stating, "Bluetooth Audio, state your command." Then say "Play." Your music should start playing. If not, check your Music file. If needed, select a song and start it playing on your phone. If you went to your phone and launched Pandora, then your Sync system will start streaming music from Pandora. If nothing is playing through your speakers be sure you have checked your volume, and if you still don't hear anything, then push the Aux button on your radio console. Use the Seek Arrows on your steering wheel to select BT Audio or Bluetooth (the title will show in the LED screen at the top of the console).
If all of still doesn't work, then you probably need to do a clean pairing. This means removing Sync from your phone, and removing your phone from the Sync system. Watch this video for reference.
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