How to get ITunes to stop billing you?

I haven't been using Apple Music for months now but I'm still being charged. I've cancelled my account through the Apple Music app and unsubscribed from from the app through Settings> Apple ID> Subscriptions. I've just checked them again and the app doesn't have my account on it and Settings tells me I've already unsubscribed, yet I've just been charged. They haven't billed me in a while, because my Paypal was connected to an invalid card. Once I've updated it, they billed me. I've contacted customer service with no avail. Does anyone know something that could help?

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