How to get my money back from an iPhone app purchase?
How do I get my money back from an iPhone app purchase?
You need to phone apple, go through their ridiculously long call answering process, and when you finally get to a person who can help you, you need to tell them your name, your apple ID, where you are, what device you are using, the reason as to why you are asking for a refund, and the name of the app.
Then they will tell you that you can't get a refund on apps. If they let that happen, then people would get apps, play them, and return them and apple wouldn't make much money off apps, and the developers would go broke.
Try a lite version of the app first next time before you buy the full thing.
FOLLOW GIVEN BLOW STEPS
1)First, open iTunes and select the iTunes Store link in the left-hand column
2)Near the top right corner, click the arrow next to your user name (email address) and then select Account
3)About half way down the screen, click the Purchase History button
4)In the bottom portion of the screen, you will see your App Store purchase history -- click the Report a Problem button
5)Locate the iTunes invoice with the application you would like a refund for, and click the Report a Problem link. If the app was bought a while ago, locate it in the Previous Purchases section and click on the expand arrow to bring up the Report a Problem link
6)Fill out the form that follows and be sure to be as detailed as possible -- when finished, click Next
If your reason for requesting a refund is valid, Apple should respond within a few days and process your refund within a week. Remember to not abuse this process - when Apple refunds your money, the developer's commission is lost as well.
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