How to go to the apple store online make an appointment?
I bought my iPhone 5 in December 2012. Around March the power button/lock button was acting up and would randomly lock my phone while I was using it when I didn't even press the button (I know it locked because I hear that *click* it does when it is locked.) Along with that, it would act as if the button was being held down (again, i never even touched the button) and the "slide to shut down" menu would pop up. That happened every now and then, but not so often. Now about 2 weeks ago it did it again, only this time, it is more frequent. It would lock and unlock maybe about 15 times in one minute. I realized that maybe something was stuck on the sensor on the button so i air sprayed it hoping to clean it out but it is still doing this. If i leave it alone not touching it at all, SOMETIMES it would be fine. But the second i LITERALLY place my finger on it, not even pressing the button, it would go on the fritz again and my screen starts spazzing out like before. So anyway, i brought this problem to Apple, since i still have my 1 year warranty. They told me something about going to the online apple store and making an appointment? Something about selecting my store, and choosing a date for my appointment to exchange my iPhone? But i'm not sure where on the website i go to. I selected my apple store (Roosevelt Field in NY) but i don't know where to go from there?
You go to apple.com. Look at the bottom of the homepage and you will see the store locator. Click on that, than choose the store you want to go to. After you select it you will see a button called 'Genius Bar'. Click on that and it will start the process of making you an appointment.
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