I purchased a faulty iPhone 6 from three, what are my choices?
I would like to get a replacement As soon as possible. I would like to go through three to get it. I ideally need it within the next 3 days. I bought it by telesales so I'm unable to return it to their stores.
Simple. Phone 3 to report the faulty phone and make arrangements. Three days is likely to be difficult but not necessarily impossible; the earlier today that you call the better and you'll need to ensure that you're at home tomorrow or Tuesday.
Your chances of a rapid replacement increase immensely if you're still within the first 14 days of getting the phone and so able to tell them you wish to cancel the entire deal. After that, you're locked into your contract and then are a lower business priority for the company.
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