I want my money back from an eBay seller?

I purchased an iPhone 6 Plus case 5 days ago. Since then, my item has not been shipped. I went as far as to contact the seller at least 4 times, but I have gotten no respond. I learned I could file a dispute and get my money back at if I do it upon a set date. Can someone please help inform me on this?

If you don't get your item within a certain time eBay will refund your money… Of coarse eBay will contact them to try and resolve the situation first before taking action… If the seller and buyer don't resolve it then eBay forces seller to give your money back…

Look at the estimated delivery time for the item. EBay usually won't let you open a case until at least the expected delivery range has expired. Some sellers sell lots of items, and can't immediately respond to every email. Those selling things like phone cases tend to sell thousands, but because they don't make a lot per item, they don't have a huge staff. I believe eBay technically can allow sellers an entire 30 days to ship from when an auction ends.

Also, things like phone cases often are sold out of China. You might not get shipping confirmation.

It sounds like you're panicking way too rapidly about your item getting shipped. You have something like 60 days after the auction closes to open a case. Give the seller a chance to ship. If you open a case too quickly, you can make a big mess and look like the bad guy. Remember you're usually dealing with private individuals who need to get away from daily life and head over to the post office, not big formal corporate merchants like Amazon who have massive warehouses and thousands of staff shipping things around the clock.

  • Should I trust this seller On ebay? Today I found an iPhone 5s 64 gb and factory unlocked for just 429$ and the choice of color, the seller is a member since 2008 and has a 100% positive feedback, so should I trust him? I asked him and he said it was not a chinese copy or clone The only thing I can't believe is why is the price at just 429$?
  • I didn't get my refund from the ebay seller? I accidentally purchased an iPhone 4s from ebay. Soon after realizing what I had done, I quickly requested a cancelation before it was even shipped. He granted it. I asked him if I will receive my money back and he says that the amount should auto-refund as soon as I accepted the cancelation. He said it would take 24 hrs for the money to be refunded into my account. It's been three days and I haven't received the refund. I've tried emailing him but no replies. What can I do now?
  • I bought an iPhone from eBay, but the seller lied? - 1 Okay, so I bought an unlocked iPhone with no supposedly few scratches. What I got was a locked iPhone with many scratches. The seller doesn't accept returns. What do I do? I messages him already. What if he doesn't reply
  • Ebay seller left all their data on this iphone 4? I just bought an iphone 4 32gb from someone on ebay for $180 and they left all their apps, pics, contacts and videos on it. I went to swappa.com and checked the meid number and they said it was ready for activation. That's kind of annoying though. I bought a used phone from someone who did this before and it had a bad esn. I don't know if I should try to activate it or not. Its a verizon phone but I'm going to use it with pageplus Any Thoughts?