If I take my iPhone to apple will they replace it?

I have an iPhone 5 and it's still under the one year warranty. Very often my phones keyboard will stop working or an app freezes and won't unfreeze unless I turn my phone on/off. Will they replace it if I tell them this?

I'm pretty sure they will replace your phone if your warranty is still on there. If I'm wrong, just contact apple about replacements and warranties.

I had to have them reset phone on my iPhone 4 and then come back again after having battery problems- it was some program draining the battery or something. Anyway they replaced it on 2nd visit. I wouldn't ask them to replace it, just let them look at it.

Yes they will, they always replace it if it has a software malfunction (unless it's jailbroken). Sometimes they even replace hardware issues like a sticky home button or unresponding on/off buttons or just a small crack on the screen etc… Pretty much the only time apple won't replace your iphone is if it has water damage, isn't under waranty, the whole screen is completely shattered (because its your fault) or if it's jailbroken.

Since i'm not a big fan of iphones, samsung are the best but do like my lady friend did complain enough and they would give you a replacement instead of trying to fix it

  • Will Apple take back or repair/replace my iphone 4 if I bought it around Christmas? I got it around Christmas since my samsung intensity wouldn't hold a charge unless I had the right charger it liked. So I got the iphone 4 for Christmas because my dad wanted to see how id do with a smartphone. But since it came preinstalled with iOS 6.1.2,(Verizon store) I was wondering if it were to malfunction, could I get a new iphone 4? Or would they tell me to buy an entire new phone?
  • My aunt and uncle have the same Apple ID. I think they need separate ones, do they? I've told them to get separate ones in the event that they need to back up their phones or get new ones. Don't they need separate ones? They hardly back up their phones or hook up their iPhones to the computer.
  • If I take my iphone to the apple store will they replace it? The lock button on my iphone is broken & doesn't work, So if I take it the the apple store will they replace it since i have warranty? Would I have to pay anything?
  • If I take my iPhone 5 to an apple store, will they replace it with a new one? My iPhone 5 has no cracks or nothing like that. The only problem is the on and off button will not work correctly, I have to repeatedly press it hard in order for it to turn on or off. And another problem is at the bottom of the screen there's a green light that's stays on the screen for about 3 seconds or so. I got my phone last year, so my warranty is up. But if I take it to an apple store and show them what's wrong, will they exchange it for one that's never been used?