Iphone 5 shows up in itunes but not devices?
I logged into my computer hoping to import some pictures and video(i have a windows 8 laptop). But when i connected my usb to the laptop, it said itunes couldnt open, so i reinstalled it. Restarted my computer, and itunes worked again and i saw my device on itunes. But when i went to "computer", i couldnt find my iphone anywhere… So i went to device manager and my iphone was there but it said this "This device is not working properly because Windows can't load the drivers required for this device. (Code 31)"
I'm not sure what to do, i went to drives and clicked "update driver for this device" and i did, but it still won't show my device in on my computer?
Any ideas?
Your iPhone shows up in the itune application. You can't access it in My Computer. Open Itune, and you'll see it in on the Sidebar, select VIews > Show Sidebar. Your photo and video is sync through icloud to your computer's user folder. You need to sign in to icloud with your apple id.
\Users\YOURUSERNAME\Pictures\iCloud Photos\My Photo Stream
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