It says can't connect on iPhone and I pad, but I can get on Facebook and internet?

It says can't connect on iPhone and I pad, but I can get on Facebook and internet? - 1

Do you mean "it" like the pronoun? Or "it" like the IT department?

Probably because you still have Wi-Fi

Are you Trying to get into your Email? If so your Email Service may be down at the Moment you just have to try it again Later there's nothing you can do to fix the problem