Lost all my iPhone keyboard shortcuts?

I had about twenty-five keyboard shortcuts on my iPhone 4S, and then one day they just disappeared. Why did this happen and can I prevent it from happening again?

Don't go to the link Johanna posted. It is a scam, as she answered with the EXACT same thing for multiple questions.

And BTW I have an iPad and haven't had that issue before. I'm not sure why they would have all been removed without someone going in and doing for you. I'd say just add them again, as that's shouldn't really happen.

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