My iPhone 6s takes about 30 sec to ring when I call. Why?

My iPhone 6s is brand new my carrier is t-mobile, I make calls and it takes about 20-30 seconds to ring and connect. The same thing when someone calls me I press the green button and it takes about 20 seconds of silence before I can here the voice of the person IIm calling. Please help. Is there anyway to fix my problem. Is it the phone or the carrier. Did I damage it already. Please answer this is emergency

May be a carrier issue

I'm having the same exact problem right now! I have T-mobile as well! I'm guessing from this it is a carrier issue!

Update: I actually just did a carrier update on my phone and that seemed to work for me!-you could try that!

This is typically a problem with the carrier.

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