My iPhone is not fully setting up?

I purchased an iPhone 5s today and the number has not fully set up yet
i.e. I can't call or text or receive calls or texts
its been a few hours since i've turned the phone on and inserted the sim

If it helps i have a 4GEE Orange contract

is it normal for the phone to have not fully set up yet? Should i wait a few more hours?
what should i do if its not normal?
what do i do if it doesn't set up

I have a feeling it will take a while for the sim card to activate, I did a sim swap a while ago because iPhone's have different sim slots. It took a few hours to activate with the new sim. I'm guessing this is kinda the same, you have a new phone and sim so it's taking a while to activate, also I guess lots of people are getting this new phone and contract to EE will be quite busy processing all these new contacts. Just leave it a few hours or maybe until tomorrow. Then if it's still not working give your provider and ring and tell them what's up, they should be able to resolve the issue if there's one.

Hope this helps.

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