My iPhone X is stuck on the apple logo?
My iPhone X is only a week old. When I woke up this morning, it said that it had failed to install an auto-update of the software. When I tried clicking on various apps, the phone would freeze and quit out of the apps. I tried shutting it down to restart it, but when I tried to turn it back on again, the white apple logo on the black screen would not go away and it has been stuck in the process of "restarting" for hours.
I talked to Apple Support but they were not very helpful, and I had to download the software updates onto the phone using the computer but that did not do anything. My phone is still showing the apple logo. Occasionally it will turn to the black screen for a few seconds but will go back to the apple logo. Please let me know what to do!
"My iPhone X is stuck on the apple logo?
" does not contain an interrogative pronoun, and is thus, logically, not a question. This site is for asking questions.
If it is only a week old you should be able to get a refund or exchange from where you bought it.
If you have an iTunes backup plug it into iTunes and try doing a restore or if it detects the iPhone is in recovery mode do a recovery. Otherwise take back to the seller/the apple store/the genius bar
Connect to a computer with iTunes and restore the phone.
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