New iPhone won't get service but my older iPhone gets service?
I just got a 6s and went to the Verizon store to get my upgrade. I used to have a 5s. My 5s is still getting service and my 6s is not. I turned off cellular data on my 5s and and made sure both data and LTE were working on my 6s but it still isn't working.
Verizon should have activated your new phone while you were in the store, which deactivates the old phone. You can also activate by telephone. Here's instructions:
Sounds like you never swapped the SIM.
You have to activated your new iPhone 6S, contact the Verizon carrier service. They will do this. If you have smartphone, you could even install Leo Privacy Guard, with Improve operation performance.
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