Not able to access my account on my laptop or iphone 5? - 1

It keeps saying incorrect id/password. It keeps coming up with security question the answer to which i don't remember. Please help i desperately need to access my mails. I will be grateful.

Impossible to help without any details - such as which account.

I guess it may be an Apple ID account which you can manage here…

https://appleid.apple.com/...apple.com/

You can definitely call Apple Support for that inquiry of yours.