Orange allowances not showing?

I've got a sim only 3G contract on my iPhone 5 with Orange. I've worked out over the months I've had it that I get it reset on the 3rd and I get my allowances on the 4th.

Yet it's the 5th now and my allowances still aren't showing in the app and on the website

What can I do?

Added (1). I forgot to add, it isn't showing my allowances from last month, or this month. It isn't showing anything whatsoever

Hi contract phones never show how much time you have the just start charging you when you exceed your limit and it can be expensive if the payment method is direct debit.

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