Why will my iPhone 5s only get 4G and not LTE?

I purchased an iPhone 5s from the AT&T store 2 days ago and I can't get a LTE connection on my phone only 4G. My dad also went to get a 5c and his has LTE and is on the same bill I know I'm in an LTE area.

What do I look like to others? - 1

Basically I'm asking this question because when I look at pictures of myself compared to videos and the mirror I look different, worse actually. However I don't always look the best in videos, I'd say I look the best in the mirror, I'm fully aware that it is reversed and it's a perception of our own, however, I recently read about the "true mirror" effect where you put two mirrors at 90 degrees and it gives you an unreversed mirror image and I think that the unreversed mirror image is much better than pictures and videos, in the sense that I can see all my features, my eyes look brighter, my hair looks better etc. Clearly unlike on pictures and videos they tend to make my face look wider and chubbier. I just wanted to know which one is the more accurate representation of how other people see me.

I use my iPhone to take pictures/videos of myself at arms length, I'm aware that this can distort features and cause a false image, does anyone have any advice how to take better picture of oneself?

I know this is a frequently asked question and it has numerous opinions however I wanted to see what answers I got for a specific description

My new iphone 5 only charges when turned off?

I have a new iphone 5 that I recently bought and is updated to ios 8 but the problem is it only charges when the phone is turned off, I have tried restarting my phone but nothing changes, and I have also cleaned out the lint from the phone but it made no difference