How to swap or upgrade my iPhone 4S?

To keep it short:
-I have a two year old iPhone 4S
-it doesn't have enough storage
-my brother thinks I should trade it in for a 5c
-I've heard of the Apple Trade-In program but am wondering how you would do that/do you keep the information from your old phone
-also how does your phone plan affect this process? (We have Sprint)

Customer won't pick up repaired iPhone?

IPhone was screen repair finished on June 2nd. Called customer to let know the repair was finished and could pick up her item and pay for the repair. Was told will be here the next day. Never came.

I called the next day and left voicemail.
Called the 5th and the customer answered phone and said will pickup by the 9th.
Called the 10th, no answer voicemail left.
Called 11th, answered but customer was confused and hung up.
Called the 11th again after a hour and customer said will call me back.
Called the 12th (today) and customer answered but hung up after I said who I'm.

I have also sent a few text messages with no reply.

What can I do? Call the police?

Added (1). I'm the owner of the business and the only worker.

Added (2). I have a contract signed by her, stating after 45 days the item is mine.

Will OtterBox replace my iPhone?

A week or two ago, I dropped my iPhone and the screen cracked. The phone had an OtterBox case on it when I dropped it. Will OtterBox have to replace my phone if I turn it in?

Anyone else think truly falling in love is impossible?

(Sorry if my spelling is squirrelly… I'm on my iPhone) (and sorry… This isn't necessarily a question, I know… Bad. I just wanna spill my guts.)

Anyways… True love, actual actual love, not infatuation/butterflies, etc…

Love… Whatever that is… I think it's truly caring for the person, supporting them no matter what, wanting them to succeed…

Maybe it's just that I'm tired of relationships… I've previously been in a relationship for a year and four months… Mainly long distance. Broke up, he wasn't the right guy…

Started dating my friend… We've been friends ever since 2009, always had this real tight connection, no guy ever came close to… Through all those years of semi-obsessing over him, without telling each other that we like each other. We finally, freaking told each other.

We were glad we did… But after all those years, my affections for him have dwindled… Until now, I hardly feel anything.

This is upsetting… We both liked each other for so many years, we were all we wanted… And now, we're serious.
We're giving this relationship our best… Committing this much, for us, two semi-insecure sensitive people, putting so much on the line…
Except, I feel more towards being a friend to him…

He is so incredibly sensitive, it'll break his heart if I ever broke up now…

I'm literally a heartbreaker.

This guy was so special to me… I just don't seem to care.

Anyways… Thanks for reading.

Why am i receiving my iMessages 3-5 min late?

So these past few days i noticed that i've been receiving my iMessages late i tried turning my phone off and everything and it still doesn't work can someone tell me why? If it helps i have an iPhone 5

What is a really good iphone case?

I need an iphone case and I want to get a case that protects the screen when it is dropped. I'm looking for a case from $20-35 dollars and am ordering it off amazon, so I can't get a lifeproof.

How to get Netflix USA on my iPhone?

I have recently got Netflix on my iPhone 4S here in Ireland, so I have Netflix UK. My favourite show Grey's Anatomy isn't on Netflix UK, and neither are certain other shows I want to watch. I would really like to get Netflix USA so can anyone tell me how?