I brought my iphone from Tescos and stayed with a tesco sim card for about 2 years and about 6 months ago i decided to transfer to Orange.
When i transfered to orange i was supposed to unlock my phone. Now i had two options of how to unlock it: 1 - called in Tescos and they said they'll unlock it (send a letter to me of how to unlock it) within 5- 30 days or something similar. My option 2 was to take it to a shop down the street, pay them and have it unlocked in an hour.
I took the second option, and unfortunately received that letter of how to unlock my phone within 2 days and regretted having unlocked it through the shops (because i paid £20)
They also down-dated the phone which made me get NO Notifications of apps like Whatsapp or Kik and that really bothered me.
So yesterday i decided to update it with my laptop (which will remove the unlock) and then i'll phone tescos again to have it unlocked by them even if it would take long.
What happened though was that once i emptied everything from the phone i was unable to activate it. The reason why is it says it's supposed to have a valid sim card on it, though it isn't working in any of my sim cards (Tesco sim AND Orange sim).
So what am i supposed to do?
I brought this phone 3 years ago so the warranty from tesco is over so if i'd need to go to a shop and have them fix it for me should i go to Tesco or the Apple store? (it says "Contact the Apple store if this message keeps showing up")