Recover data from a disabled iPhone that can't be used?
My girlfriend's phone stopped working yesterday, and she was unable to back it up before taking it to Apple as she couldn't use the screen to unlock the phone so her computer could access it (she has never backed up the phone on this computer using iTunes before)
After taking it to Apple, her phone now shows a black screen that says it is disabled and must be connected to iTunes to restore it.
I really don't want her to lose her stuff, so are there any third party softwares (preferably free or low price) that would be able to recover the data on her phone without her being able to select 'trust this device' on her phone or putting her passcode in? We've tried a bunch so far and all of them have required her to select 'trust this device' on her phone which she can't do as she can't access it.
What type of data is she trying to save? Pictures? Contacts, etc…
Define "stopped working", did it freeze up and wasn't responding because that's an easy fix or at least it was.
If she has "find my iphone" enabled on it, she should be able to log into the account on any computer and locate it to enable the device.
Also, to retrieve pictures she doesn't need to connect it to iTunes, she can just connect it USB to any computer and then go through the files in the phone.
Contacts may be harder to retrieve unless they're on the iCloud. Was she saving anything to the cloud?
This is why you backup your phone…
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