Simpsons tapped out log in

Hi, I updated the app last week and since I have not been able to log in.
I have an iPhone 5s.
The app loads up - asks me to log in, the donut spins as if it's logging in, but then it just shuts and goes back to my home screen on the phone? Been on EA website - no joy
Can anyone help?
J.

I had a similar problem with The Sims Freeplay. What happened was I didn't play for a while and after several updates my online save file wouldn't load.

The reason for this was that EA had changed the format of the save game, and because of me not playing for a while - and subsequently update the save file - the game wouldn't load.

Perhaps this is your issue. I was unable to find a solution to this and had to start over.

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