Someone wants to cancel an order on Amazon?
I'm selling my iphone 5 on amazon.
someone bought it and after 2-3 hours, he emailed me back wanting to get his money back cuz he "accidently" bought it.
i lied to him saying i can't change it cuz its already been shipped.
and i'm planning to sell it out to him, because i had my iphone up for like 2 weeks and its so frustrating and he made me happy and now he wants to cancel it…
even if i say no and send the item, does he have right to send a refund?
If its anything like eBay than it depends on your specific return policy. If worse comes to worse figure out a way to charge them a cancelation fee along with return and a restock fee so at least you wouldn't have done it for nothing. And if the product comes back damaged don't return the payment. I would contact amazon they usually have great customer service.
If Amazon is any thing like eBay you can't just accidentally buy some thing, there's way too many steeps to go through in the buying process.
He as no right to a refund. He interred a binding contract when he made the purchase.
This is one of the reason I like eBay. Both the seller and the buyer have to agree to cancel a transaction before it can be canceled. And eBay does not charge as much for selling.
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