Totally Clueless! Can't connect to the internet on laptop with windows 8.1?
The laptop is for a friend of mine. It says she is connected but it will not do anything when she goes to load a webpage. She can connect and browse the internet just fine on her Iphone and i've had the laptop here at my house and connected to my internet just fine both wired and wireless. Any suggestions on what to try? The guy that hooked up her internet said he connected just fine on his laptop as well. I'm totally clueless. FYI I hate windows 8. Any help would be appreciated it.
Added (1). didn't change a thing to log into mine. Left all the settings as they were.
Well its on Windows 8. That's your problem (my stupid way of saying I don't know. I don't work with Windows 8 because its dumb. Windows SEVEN on the other hand… Come find me.)
Have you set the correct encryption key? And I hope you have not changed ANY TCP/IP settings on it to get connected to yours as that WILL stop it connecting anywhere else.
I would reboot the router by pulling the power for 20s and then powering up again. Occasionally the router develops a glitch and can cause an individual PC not to connect
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