Who is more helpful in setting up new iphone: verizon or apple in 2018 as far as tranferring pictures and contacts?

Who is more helpful in setting up new iphone: verizon or apple in 2018 as far as tranferring pictures and contacts?

Verizon

  • When setting up an Apple Id and password for an iphone 5s, do you need to plug in the USB to the computer and the phone? Do you hook up USB plug to phone and computer to sync it, or do you just create the Apple ID and password?
  • I have some serious phone issues. Any helpful responses? I have an iPhone 7 and I'm having audio issues. When my headphones are plugged in the audio still plays out loud. There's no more to put it on to make it play through headphones. Siri doesn't work and my phone says that there's no microphone to be found. For example, if I film a video on my phone, there's zero audio. Also, the biggest issue is that I can make phone calls because I can't hear the other person on the line and they can't hear me. Any advice?
  • How to transfer pictures to someone far away with an iPhone? My brother gave me his iPhone 5 before he went back home and now he wants me to send his +2, 000 pictures to his new phone. How can I do that without texting them to him?
  • How to transfer contacts and pictures to new iphone? I accidentally broke my iPhone, so I'm going to get a new one tomorrow. I know they can transfer my pictures and contacts for me but I have pictures on there that I wouldn't want strangers to see (in a secret folder).So how do I transfer contacts and pictures using my iPhone and computer? I'm pretty sure my iPhone would connect to my computer if I plugged it in btw. Only the screen shattered when I broke it.