Why can't i use my data on my iphone 4?

Basically when i'm at home or at a friends I can use internet on my phone because i'm connected to Wi-Fi but when i'm actually out I can't connect and when I top up I get a GB of internet, I know its not a lot but ohh well ( i'm on giff gaff btw ). But I really need to have access to the internet for multiple reasons so if you know what the problem is then let me know, thanks.

Added (1). is the hardware glitch fixable, if so how?

There's a faulty hardware glitch

Its not your phone its a carrier issue. Call them.

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