Why is my Dell laptop not connecting wirelessly?

I have a Dell laptop with Windows 7 that is less than a year old. I have never had a problem with connecting to the internet before but I'm now. We just moved to Japan and we're staying in a hotel with free Wi-Fi. My laptop is connecting to the network but when I try to pull up a website it says it can't be displayed. If I refresh a dozen times it might come up but then if I go to another page it will give my the same error about not being able to display. So it will connect but not consistently at all. I have an Iphone 5 and a kindle fire and they both are connecting to the Wi-Fi with no problems. I have tried to use internet explorer and firefox and they are both giving me the same problem.

You should visit the following link and i'm sure you will be find the solution of your answer.

http://www.dell.com/...?c=us&l=en

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