WHY IS MY MUSIC NOT PLAYING OUT LOUD ON MY IPHONE 5?

FOR SOME REASON MY MUSIC WON'T PLAY OUT LOUD ALTHOUGH THE VOLUME IS UP, AND I CAN'T HEAR ANY SYSTEM SOUNDS E. G WHEN YOU LOCK IT OR TAP BUTTONS.
CAN ANYONE Help, IT ALSO OFF SILENT AND I CAN PLAY MUSIC THROUGH THE HEAR PHONES.

Added (1). IT CAN'T BE THAT BECAUSE I CAN HERE SOUNDS SAY LIKE IF I WANT TO CHANGE MY ALARM TONE.

You probably blew out the iPhone speaker.

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