Why is my order on fraud hold?
I ordered the iPhone XS MAX and got a new 5GB single line plan.
I got an email saying 'thanks for your order' and whatnot.
then I uploaded my ID and submitted it when they asked in another email.
I got an email saying my order is under review by the fraud department and to call them which I did on my lunch at work but it hung up on me saying the store was closed.
what does this mean?
does it have to do with my card or does verizon tell you right away that your order can't go through due to credit because my order was successful until this. I'm not sure why.
Maybe the site from which you ordered wasn't the legitimate one.
Tell your credit card issuer about this situation Immediately.
Keep calling the vendor. They can't be closed forever. Contact them by email.
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