Why won't my iphone connect to itunes on my mac?
When I connect my iPhone to my MacBook Pro laptop using a USB cable, iTunes says, "The iPhone, 'iPhone' can't be used because it requires iTunes version 11.1 or later. Go to www.itunes.com to download the latest version of iTunes." But when I try to install the update, nothing happens. The problem does not get fixed. I've looked all over the internet and can't find a solution. Can someone please help? I need to sync a certain app and it isn't letting my iPhone show up in iTunes.
Added (1). yes, I have reopened it countless times every time i get on my laptop.
"Have you tried turning it off and on again?"
You should delete and re-install itunes from the App-store. If you've tried this already, can you launch iTunes to see what version you're on?
If the version hasn't changed to 11.1.5. The most recent one at the moment, then you're still on the older version.
You can check what version of iTunes you're on in finder, Help > About.
You should also try to install directly from http://apple.com/...com/itunes and not from the App Store.
Once you've downloaded the file, ( its a file called iTunes.mpkg) , Quit iTunes.
Double click the file to bring up the iTunes installer. Once the installation process is done, restart your mac.
Click on your hard drive and then navigate to the "Applications" folder, then click on the iTunes app to launch iTunes. Make sure you check the version when you launch it from here.
Its also possible, the older version of iTunes is still on your dock hence why you installed a newer version and was still getting prompts to re-install one, to fix this, drag the iTunes icon out of the dock.
Then drag the iTunes icon from your Hard disk in the Applications folder to the dock, then launch iTunes from the dock.
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