Why won't my laptop connect to Wi-Fi?

I'm staying at a hotel and while my iPod and my sisters iPhone can connect to the hotel's internet, my parents laptop can't.

The hotel's Wi-Fi shows up in the list of connections with 3/4 bars but will not connect to it. When I click troubleshoot it says Windows can't identify the problem.

Its one of the settings in the network adaptor, checjk the security settings

Try this it will works

Does your parents laptop have any virus or has it been acting fishy lately? If so then you may have a virus on the laptop. Or you downloaded something which blocks you from using the Internet on the laptop. All in all, if those two answers don't seem like they help, check your security settings or get your laptop checked by a technician or the company you bought your laptop from.

Keep cool,
Jack.

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