Why won't skype connect?

I've been trying to skype this person for the past 4 days. Initially I thought it was a common bug since the heartbeat thing said there was an issue. But I checked recently and it says it's been fixed 3 days ago. Why then won't it connect? It won't even ring outgoing. If I try to call them it pulls up the connecting screen but it's just silent and then it drops the call. If they call me, it doesn't even go through. I have Skype version 7.37.0.103 on a desktop and they have version 6.35.1 on an iphone if that makes a difference. We've been skyping successfully for a while now without troubles. So I don't get it.

Added (1). Technically I only use Skype to show them stuff on my computer (i.e. Youtube, games, etc.) so if there's better programs to do that, it'd be nice to know.

Try calling your internet provider.

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