Wireless (Wi-Fi) isn't working

I was on my laptop earlier, a HP 2000 notebook PC and all of the sudden the network said unavailable. I tried going the the IP address on another computer because the Wi-Fi still works on my 2 iphones also. I made sure the Wi-Fi is still on using the F12 key. What else can i do?

Internet problems are so frustrating!

Before you do anything else, unplug your router and modem and wait a few minutes, then plug it back in. If that didn't help, then continue by booting into safe mode with networking. Press F8 on startup and choose "Safe Mode with Networking." Now try your internet. If it works, then you may have malware that is preventing a connections.

If you have malware…

1. Shut down your computer and reboot in Safe Mode:

Start your computer in Safe Mode:
Windows: Press F8 on startup. (Make sure you enable networking)
Mac: Hold the Shift key right after the chime.

2. Scan your computer with an antivirus
Windows:
Free - Avast! (http://www.avast.com/en-us/index)
Paid - Kaspersky (http://usa.kaspersky.com/)

Mac:
Free - Sophos (http://www.sophos.com/en-us/)
Free and paid - Intego (http://www.intego.com/)

If those are able to clear it up, then you're good. If your antivirus doesn't clean it up, or they can't find anything (but you want to make sure you get rid of it), continue to step 3.

3. Start your computer in Safe Mode as described before and then back up your important files.

4. Insert the system install DVD and power off. Boot from the install DVD:
Windows: Press Esc on startup > Boot Device Options > Boot from DVD/CD Drive
Mac: Hold the C key before the chime.

5. Format and reinstall: It's pretty straightforward no matter what OS you're on. Use Google if you have trouble. Wait until the format and install is completely done. You will just cause problems if you intervene.

6. Once you've reinstalled, you should get a malware (I recommended a few earlier). Also consider changing your passwords, as malware can steal passwords.

Wi-Fi adapters in many devices can screw up.

Since the Wi-Fi is working on other devices, I would suspect the Wi-Fi adapter in the HP laptop.

Try rebooting the laptop. Not a suspend, but a full power off / restart.

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