Does verizon send me a new or refurbished iPhone 4 when they replace my old iPhone 4?

I want to replace my apple iPhone 4 and I want to know if verizon will send me a brand new iPhone 4 in a box or a refurbished iPhone 4. I also wan to know how much will it cost? I read that they will send you a iPhone for $12.Is it more or less? I'm still under my 1 year waranty for my iPhone 4, the problem with it is my home button and I just want to get a new one because my home button is really lag on the lock screen and when I open the app switcher.

I'm not sure about Verizon, but mom had a iphhone3gs get so hot that it burned her ear.at&t said to not use it anymore. They didn't even tell her that they were going to send her a iphone refurbished phone. She found out when she asked why it was taken so long to ship to the house. She got another phone from at&t instead. It isn't fair for cell phone companies to give you a refurbished phone when you signed a contract for a new one. I asked the workers if the other phone makers give you refurbs instead of new and they said yes. Maybe Verizon is the same way. I don't like refurb phones because the warranty on them is only 90 days compared to a year if it was new.

Replacement iPhones from Verizon & AT&T are always refurbished, unfortunately. Also I've heard that there's a $50 deductible! The warranty is also reduced to 90 days instead of a year on the new iPhones. I know it doesn't sound fair, but it's still better than the alternative -- consider the cost of buying a replacement iPhone 4 on Craigslist or Ebay, and you'll be looking at around $400.

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