IPhone 4 lifeproof case - 1
I got a pink lifeproof case for Christmas. I have it on my phone but I can't get the head phone jack cover off. I have tried everything.
If you got it from ebay or amazon third party or other cheap website for less than $69.95 then it is probably counterfeit. The counterfeits are rife on the cheaper sites terrible in every possible way, including poor build quality, poor audio, and leaking. If you brought it from a major reputable US retailer or LifeProof.com then contact LifeProof customer support.
It should be pretty easy to unscrew the headphone adapter or the jack screw, unless you screwed it in extremely tight. Try holding the adapter or the jack screw and twisting the case instead of doing it the other way around. If it's tough to get a grip on it, use a pair of pliers to get a good grip on the base of the jack screw or adapter.
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