Iphone 6 not restoring on itunes. Why?

So am restoring my iphone 6 because it got stuck on the apple logo. This happened because i tried to restarting the phone by holding the power button and home button while it was frozen on a app. It never restarted back to the home screen and instead stayed on the apple logo. Now the bigger issue is while it is downloading the software update so it can restore, the iphone goes from the recovery screen to the apple logo. I don't think this is normal because it isn't showing the loading line at the bottom of the apple logo. When the software update is finished downloading on itunes it says error can't download update because of my Wi-Fi.

Here is a link that may help
https://support.apple.com/...b/HT203213

If you need further help I would post this to the Apple forum for more expert advice.
https://discussions.apple.com/...om/welcome

Back in the old days a PHONE was a PHONE

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