My Iphone 4s will not connect to my laptop

This may be very confusing but here it goes. I have not had a chance to put pictures or music from my phone onto my laptop for about 4 months. The last time I transferred anything was in April. Well, a few days ago I decided it was time to back my phone up to my laptop because I'm supposed to be getting an Iphone 5c. When I plugged the cord into the usb port it made the sound that indicated it knew something was there but NOTHING on my computer picks up that my phone is there. My phone won't even charge. Well I tried shutting the computer down and restarting it but it still didn't work. So I plugged it into my family desktop. The itunes and everything picked it up but, of course it wouldn't let me put music on it because that was not the main computer. (It wanted me to erase what was on it to reconnect it to that computer. Understandable) So I decided I'd just forget it and try it again later. I have a USB drive I use for school. I plugged that into my laptop and it picked it up fine. I transferred pictures onto it also. I tried the phone. It done the same thing it did a few days ago. It made the sound but nothing showed up. I'm not sure if I accidentally deleted some needed software or if my phone is just messed up. I really, really, really would love some help. Does anyone know what might be going on or why it's doing this? (not really sure if this helps but my computer is an Hp Pavilion that runs off of Windows 8.)

Maybe parental controls are limiting pictures and other downloads from external devices.

Quote:- my computer is an Hp Pavilion that runs Windows 8.
Reply:- That's your problem…
Answer:- Have you updated to W8.1 You need too, M$ made W8 obsslete, two weeks ago they no long support it…

  • Why does my Wi-Fi connect to my ipad and iphone but not my laptop? My Wi-Fi on my laptop will say its connecting but then doesn't. It says my cord is broken or not plugged in but I've checked it and there's nothing wrong. My Wi-Fi connects fine to my iPad and iPhone. Not understanding why it won't connect to my laptop anymore.
  • One laptop can connect to our home Wi-Fi network but no other devices can connect? We recently set up a wireless internet connection in our house. One laptop can connect to it (the one I'm currently on) but no other devices can connect to it. It says our "Network Security Key" is mismatched. I have tried typing in all the different codes on both the router and modem on both our second laptop and an iPhone 5. How can I fix this?
  • My Wi-Fi won't connect on my laptop but will connect to my other devices (an iPhone and iPad)? I have a MacBook Air. Sometimes it does connect but other times it just won't. It takes ages connecting and then in the end comes up with the exclamation mark or is just blank. Is this a problem with my laptop? I've tried researching the problem but have found nothing.
  • My laptop will not connect to Wi-Fi I have a HP Envy dv6 running on Windows 8 pro & it will not connect to Wi-Fi. It says "Wi-Fi doesn't have a valid IP configuration" every time I try to connect. My iphone & ipad connects just fine. Its only my laptop. I've tried resetting the router & rebooting the computer several time. It allowed me to connect fine with a ethernet cable. I just can't connect wirelessly. Can anybody help?