My iPhone is not connecting to my laptop?

I have a problem with my iPhone not connecting to my laptop. Using the USB cable it will charge my phone but won't come up on iTunes or on 'My Computer'.

I would like to restore my phone completely so I start a fresh and to hopefully see if my flickering screen is a result of a faulty screen (replaced by a phone repair company) or if it is just a coincidence. But my fear is that if I restore it now, I may not be able to get it to work again as it won't come up on the laptop.

Do you know why it is doing this?
I don't think my iPad is connecting to the laptop either.

Many thanks,
Charlotte

Added (1). I have just checked again and found my iPad is connecting to my laptop. So I'm just having a problem with my phone.

Try re-installing iTunes.

If the problem persists, try this on another computer - this will allow you to see if it's a problem with your computer or not. If this works on another computer, then the problem is with your computer.

If it doesn't, there could be a problem with your USB cable. Might be worth trying another one (if you have one, or borrow a friends to try that)

Hopefully this is of help!

  • Will connecting my iPhone to new laptop delete everything? I just got a new laptop and want to connect my iPhone with it instead of my brothers one which I had been using. All the music on my iPhone is pretty old anyway so I wouldn't mind if that got deleted and I had to start again with music, but will things like contacts and photos and everything else be deleted too?
  • Why is my iphone 4 (not an IOS) not connecting to my itunes 10.6? I've downloaded the latest version of itunes 5 times and every single time it says "the iphone can't be used because it requires iTunes version 10.5 or later". What to do? What to do?
  • Asus laptop stopped connecting to the wireless router? We know it is not the router because the HP Notebook works and our iPhones work. When Windows runs a detection for errors it reports none. We have unplugged everything a few times, have hit FN F2 nothing. The only message we get is to call a friend who might know how to fix it!
  • Problem connecting laptop to Wi-Fi after putting on password? I just put up a password on my bsnl modem Wi-Fi and i have problem connecting my dell inspiron to it. All my other devives such as nexus 7 and iphone connect to it. I got wimdows 8 and it shows that - The settings saved on this compute for the network do not match the requirements of the network.