My iPhone is not connecting to my laptop?
I have a problem with my iPhone not connecting to my laptop. Using the USB cable it will charge my phone but won't come up on iTunes or on 'My Computer'.
I would like to restore my phone completely so I start a fresh and to hopefully see if my flickering screen is a result of a faulty screen (replaced by a phone repair company) or if it is just a coincidence. But my fear is that if I restore it now, I may not be able to get it to work again as it won't come up on the laptop.
Do you know why it is doing this?
I don't think my iPad is connecting to the laptop either.
Many thanks,
Charlotte
Added (1). I have just checked again and found my iPad is connecting to my laptop. So I'm just having a problem with my phone.
Try re-installing iTunes.
If the problem persists, try this on another computer - this will allow you to see if it's a problem with your computer or not. If this works on another computer, then the problem is with your computer.
If it doesn't, there could be a problem with your USB cable. Might be worth trying another one (if you have one, or borrow a friends to try that)
Hopefully this is of help!
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