We have a P.O. Box and get a lot of over-sized packages with no problem. But every time we're sent any type of electronic device, it always disappears. The tracking will show "delivered" but there's no notice in our P.O. Box. We then go to the package will call window complaining about where the package is and they say, nothing is there and they don't know what happened. We asked them who scanned a package this past Friday at 12:25 PM as "delivered" and when we got to the post office at 4:20 PM, ONCE AGAIN no notice and the will call window doesn't have anything; can't tell us anything; and can't trace who scanned the packaged just a few hours ago, because "we have a lot of people working here." We have asked for a supervisor and filed a complaint to have a supervisor contact us, but a supervisor is NEVER available. We think the supervisor may be involved and this is theft by postal workers, because this is a locked P.O. Box and we ONLY have problems with expensive electronic devices being sent, like iPhones. What do you think? What should we do?
If you know someone who is a postal worker, we would love inside information.