I have been scammed on ebay. What do I do?
I recently purchased a brand new unlocked iphone 5 for 599.99. The listing said that there was a 14 day money back guarantee so I felt safe about the buy. However, 3 days later when the package arrived to my door, I was disappointed to find that the only contents of the box was a 3/4 full opened bottle of water.
I've opened a case with Ebay and Paypal. I also filed a case with American Express.
They said I wouldn't be charged for this purchase until the investigation ends, but how can I prove that I received a bottle of water in place of a 600$ purchase? The only thing I could think of was to take a picture as soon as I opened it.
What do I do?